Casino Luck is a relatively straight forward site to join, as you just need to supply the usual information of email address and card details. Operating as an online casino since 1999, they were re-launched as CasinoLuck.com under a new management team in January 2011, and improvements have been seen. The site works on a platform provided by EveryMatrix Ltd and the brand is owned by Minotauro Media Ltd, based in Dublin. Easy to navigate, this is a smart, if unspectacular site, but provides plenty of games to enjoy.
What Are Other Casino Players Reporting?
Casino Luck generally gets some really good reviews with many players describing the site as having ‘fun’ games to choose from. There is also the perception that the re-launch has improved the site considerably. One of the main things that people pick-up on is the use of the Microgaming software and NetEnt portals, also the welcome bonuses seem to have been received very well. The withdrawal process gets the thumbs up too, which is described as being quick.
The main grumble for the site is that there is no live 24-hour chat assistance. This can be very frustrating if you need help during ‘closed’ hours, but this is something the casino may introduce in time. There is also a small deposit fee, which seems unnecessary!
The Withdrawal Process – How Easy is it To Claim Your Winnings?
The site only accepts deposits from Maestro, MasterCard and Visa Credit or Debit Cards. Players can also use E-Wallets Neteller, Skrill, Ecocard and Skrill 1-tap. Prepaid Cards, Ukash and paysafecard are available, as is Instant Banking and Fast Bank Transfer.
Casino Luck offer one free withdrawal each calendar week, with small fees for any others within 7 days. To minimise fees, the site recommends making one single withdrawal instead of multiple ones. That said, withdrawals can only be made to a Visa debit card with a minimum withdrawal of £7 and maximum of £3100. You can also withdraw directly to a registered bank account – minimum withdrawal £4 and maximum £6900.
The Licensing Jurisdiction and is it Considered Safe?
The casino is licensed by the UK Gambling Commission.
Software Used and The Number of Games Available
Casino Luck is a modern Web 2.0 establishment powered by Microgaming and NetEnt platforms, which are quickly becoming one of the main leaders in the online gambling world. Other software used includes IGT, (WagerWorks), Betsoft, iSoftBet, Play’n Go, EvolutionGaming, and Nyx Interactive. There are over 777 different online games to choose from, including slots, video poker and table games. There is also a Live Casino tab offering Roulette, Blackjack, Baccarat and Poker.